Lenzy
Find user frustrations and churn signals in AI agent chats
About Lenzy
Lenzy analyzes the conversations users have with your AI agent and turns them into product insight. It detects recurring frustrations and missing features, counts how often each comes up and whether it drops after you ship a fix, scores user sentiment without relying on ratings, and flags users who threaten to cancel or are especially dissatisfied so you can reach out to them. You can define your own topics to track alongside the ones it finds automatically. It is built for teams shipping customer-facing LLM agents who cannot read thousands of transcripts. The free Discovery plan analyzes up to 10,000 interactions over 7 days and produces frustration, sentiment and intent reports; the Pro plan, with unlimited analysis, alerts, experiments and a self-hosting option, is priced on request.
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